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Customer satisfaction is our mission. You can be a lucky charm for our customers or a detective. Together with a strong team, we move mountains at reBuy.

Customer Service Representative (m/f) - French

Your responsibilities:

  • Contact person for our customers for inquiries regarding payment and order processing as well as cancellations and returns in French
  • Customer support via e-mail and telephone
  • Communication via social media channels and additional sales platforms
  • Administration and maintenance of the customer database

Your profile:

  • French as mother tongue, German is an advantage
  • Experience in the field of customer care
  • Very good linguistic skills, both verbal and written
  • Excellent focus on customer satisfaction and service
  • Open-minded and friendly
  • Problem-solving skills, reliability and resilience
  • Experienced handling of PC and Internet

We offer:

  • Open-minded, professional and international teams with space for a few laughs
  • Great opportunities for development in one of the fastest growing and exciting companies in the eCommerce industry.
  • Superiors who ensure a fair work–life balance
  • Flat hierarchies and transparent company communication
  • An exciting (r)eCommerce environment where you can witness and participate in sustainable growth every day.

About reBuy:

At reBuy customers can quickly and securely buy and sell electronics and media items like mobile phones, Apple products, video games, movies, music, software, consoles, laptops, tablets, books and eBook readers for a set price. Just entering an ISBN, an EAN or any item name will immediately bring up the purchase amount. Sellers simply package their product and send it to reBuy to immediately have the sale price transferred to their bank account. Buyers can also purchase quality-assured goods at prices up to 50% less than new material, with the added assurance that every item sold comes with a 18-month reBuy guarantee.

Interested?

Perfect! Please apply in German or English with a notice about your salary expectations and earliest possible start date. It only takes 5 minutes